About

FAQ

• Where is the store based?

  Elmwood, LA

• Do you accept orders placed outside of the US?

  We sure do!

  Printful serves as a fulfillment service only, so it's not mandatory to be located anywhere nearby. The only issue you may face is delivery time and shipping fees. Since they're located in the US, delivery to international customers can take up to 20 business days and costs more than domestic.

• How long will it take to receive my order?

  From the time your order is placed and the date you receive it, there are two processes to consider.

  Fulfillment: Standard fulfillment time is 2-7 business days. Once your order has been fulfilled and left our building you will receive a notification with shipping information if applicable. Depending on the circumstances and inventory levels, it may take longer than usual.

  Shipping: You have several shipping options to choose from - they can range from within 1-8 business days (1-20 for international orders) depending on the courier and level of service you select.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.